Interactive Voice Response Technology: Just What Is It?20200309145730
Interactive Voice Response Technology: Just What Is It?
March 9, 2020General, Voice Solutions for Business
Interactive Voice Response Technology — it sounds so techy and complicated, right? As a consumer, you might not be aware of its meaning but you’re already familiar with it. To give you a better picture, here’s a sample IVR script.
The Perfect Tone And Language To Use In Your Voice Solutions20191111101601
The Perfect Tone And Language To Use In Your Voice Solutions
November 11, 2019General, Voice Solutions for Business
For any brand or business that strives to ace customer interaction—regardless of the channel used—here’s the golden rule: It’s not what you say, it’s how you say it. In other words, how you make them feel leaves a more lasting impression than what you tell them.
Banking on Voice: 5 Ways Banks are Using Voice Technology20191003151920
Banking on Voice: 5 Ways Banks are Using Voice Technology
October 3, 2019Voice Technology News and Trends
Nowadays, convenience is no longer just found at your fingertips. Instead of tapping, typing or clicking, you can just say the word, let your device recognize your voice, and from there, the action begins. Yes, we’re talking about Alexa, Siri, and Google Assistant. And no, we don’t just mean getting directions to a restaurant, playing […]
5 Ways Voice Technology has Revolutionized the Healthcare Industry20190424174126
5 Ways Voice Technology has Revolutionized the Healthcare Industry
April 24, 2019Voice Technology News and Trends
Do you know that smart speakers can now help patients manage their heart condition? Here are 5 ways voice-applications have changed healthcare.
4 Business Benefits of Marrying Voice Solutions with Analytics20190307152825
4 Business Benefits of Marrying Voice Solutions with Analytics
March 7, 2019Voice Solutions for Business
Evaluate call performance, identify customer behavior and other capabilities that you can do by integrating Voice Technology with Analytics.
Voice Recognition: What Can You Do With It?20190228111108
Voice Recognition: What Can You Do With It?
February 28, 2019Voice Solutions for Business
4 voice-enabled capabilities that any business can benefit from.
How Voice Technology Improves Business Communications20190226090012
How Voice Technology Improves Business Communications
February 26, 2019Voice Solutions for Business
Voice technology can do more than just call outs. Here's how it can improve your business' sales, marketing and operations.
5 Trends that will Influence the Evolution of Voice Technology in 201920190226021056
5 Trends that will Influence the Evolution of Voice Technology in 2019
February 26, 2019Voice Technology News and Trends
5 voice technology trends that are turning your voice-assistant into a voice-enabled AI companion.
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