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How a Simple Voice Automation Platform Can Improve Your Customer Service

newsroom.ivesMay 14, 20210 comments
Great customer service can make all the difference to your bottom line, and should always remain a top-of-mind priority for every successful business....
Interactive Voice Response Technology: Just What Is It?20200309145730

Interactive Voice Response Technology: Just What Is It?

newsroom.ivesMarch 9, 20200 comments
Interactive Voice Response Technology — it sounds so techy and complicated, right? As a consumer, you might not be aware of its meaning but youâ...
The Perfect Tone And Language To Use In Your Voice Solutions20191111101601

The Perfect Tone And Language To Use In Your Voice Solutions

newsroom.ivesNovember 11, 20190 comments
For any brand or business that strives to ace customer interaction—regardless of the channel used—here’s the golden rule: It’s not what you sa...