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newsroom.ivesSeptember 15, 20210 comments
In today’s increasingly digital business environment, it’s vital for businesses to keep up with new trends and be prepared with what’s to come t...
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All about Globe Labs and its huge benefits to your businesses

newsroom.ivesSeptember 3, 20210 comments
Digital innovation is at the core of a successful business strategy. As experts say, failure to innovate can lead to stagnation or failure. This is wh...
How a Simple Voice Automation Platform Can Improve Your Customer Service20210514193207

How a Simple Voice Automation Platform Can Improve Your Customer Service

newsroom.ivesMay 14, 20210 comments
Great customer service can make all the difference to your bottom line, and should always remain a top-of-mind priority for every successful business....
Interactive Voice Response Technology: Just What Is It?20200309145730

Interactive Voice Response Technology: Just What Is It?

newsroom.ivesMarch 9, 20200 comments
Interactive Voice Response Technology — it sounds so techy and complicated, right? As a consumer, you might not be aware of its meaning but you...
The Perfect Tone And Language To Use In Your Voice Solutions20191111101601

The Perfect Tone And Language To Use In Your Voice Solutions

newsroom.ivesNovember 11, 20190 comments
For any brand or business that strives to ace customer interaction—regardless of the channel used—here’s the golden rule: It’s not what you sa...